Diabetes Support
Making it easier to live with diabetes.
If you or someone you love has diabetes, living with the condition may be challenging. What can you eat? How much exercise should you get? Is your weight contributing to the condition?
myHEALTH nurses are available anytime to answer your questions and help you live your best. Call anytime to:
- Review your medications and understand when to take them
- Learn how to lower your A1C or blood sugar levels
- Understand what your cholesterol and blood pressure levels mean
- Find a network physician or specialist
- Understand how to eat a well-balanced diet
- Learn what annual exams and screenings you need
Call myHEALTH at 1-888-JDEERE1 (1-888-533-3731) to learn more.
Orthopedic Assistance
Help managing chronic back or joint pain.
If you or a family member is dealing with back, knee, hip, neck, shoulder or other joint pain, please call the number on the back of your ID card to be connected with a specialist who can request that a Case Manager contact you to help you:
- Understand treatment options
- Manage your pain
- Learn more about a certain condition and your options
- Estimate treatment costs and see how you could save money
- Access top providers and find resources that you may not be aware of today
- Prepare for surgery and recovery
Call myHEALTH at 1-888-JDEERE1 (1-888-533-3731) to learn more.
Cancer Support
Help in dealing with cancer diagnoses and treatment.
If you or a loved one is diagnosed with cancer, you may have questions and need to make some difficult decisions. Experienced, licensed cancer nurses can help coordinate your treatment, provide information, answer your questions and help direct you to facilities that specialize in treating cancer and meet strict standards of quality.
Call myHEALTH at 1-888-JDEERE1 (1-888-533-3731) to learn more.
Congenital Heart Disease (CHD) Services
Understanding your CHD treatment options.
Congenital heart defects are the number one cause of death for children from a birth defect during the first year of life. Treatment usually involves complex surgical interventions. This service provides information and access to physicians and facilities with proven clinical experience in treating CHD.
Call myHEALTH at 1-888-JDEERE1 (1-888-533-3731) to learn more.
Bariatric Resource Services
Make informed obesity treatment decisions.
If you are considering surgical treatment for obesity, you need to make some difficult and important decisions. Among the most important decisions are what treatment to get and where to get it. An experienced bariatric nurse can provide information and help answer your questions.
Call myHEALTH at 1-888-JDEERE1 (1-888-533-3731) to learn more.
Kidney Resource Services
Assistance transitioning into renal therapy.
This is a service for those with advanced stage chronic kidney disease who are transitioning into renal replacement therapy and members on dialysis. As part of the service, you will receive assistance selecting network, better-performing dialysis centers, as well as specialty centers that meet quality of care standards.
Call myHEALTH at 1-888-JDEERE1 (1-888-533-3731) to learn more.
Talk to a Specialist with 2nd.MD
Get a free, virtual second opinion on a diagnosis or health condition from a board-certified specialist.
Your health coverage comes with the peace of mind of an expert second opinion, so you can feel more confident about the care decisions you make. 2nd.MD is a second opinion service that’s provided at no cost to you and your eligible family members.
Connect with nationally recognized doctors online or on the phone when you have questions about:
- A recent diagnosis
- Changes to your treatment plan
- Managing a chronic health condition
- Reviewing your medications
- Possible surgery or other procedures
2nd.MD experts are industry leaders that specialize in a variety of conditions, like:
- Cancer
- Heart disease and stroke
- Digestive problems
- Immunological disorders
- Mental health issues
- Knee, hip, ankle surgery
Here’s how it works:
- A specialized 2nd.MD nurse will work hand-in-hand with you to understand your medical issues, collect medical records on your behalf and connect you with an expert medical specialist all within 3 to 5 days.
- You’ll meet by video with the specialist to ask your questions, discuss treatment options, and get the clarity you need to make the best decision.
- Once your consultation is complete, your nurse will make sure you have everything you need to take the next step in your health care journey.
Visit 2nd.MD or call 1-866-269-3534 to start your consultation.
Decision Support Services
Guidance in making informed treatment choices.
Sometimes choosing the right treatment can be overwhelming. Decision Support gives you access to specially trained registered nurses who can answer questions and help you make an informed choice about your treatment. Call myHEALTH if you have any of the following health concerns:
- Back pain, hip replacement, knee replacement
- Benign prostate disease, prostate cancer
- Benign uterine conditions, breast cancer
- Coronary artery disease
- Weight-loss surgery
Call myHEALTH at 1-888-JDEERE1 (1-888-533-3731) to learn more.
Transplant Resource Services
Access to the best possible organ or bone marrow transplant experience.
We want to help you have the best organ or bone marrow transplant experience possible. Our transplant Centers of Excellence network is the nation’s leading network, and includes only those transplant programs that have exceeded our strict criteria for transplant excellence. Our nurse consultants provide the information you need to make informed decisions about your transplant care.
Call myHEALTH at 1-888-JDEERE1 (1-888-533-3731) to learn more.
